Privacy Policy

1. Who We Are

NewBay Tech is the brand name of Shenzhen Niubei Technology Co., Ltd. (深圳市牛贝科技有限公司), a company registered in the People's Republic of China with its office in Bao'an District, Shenzhen, Guangdong. We are the data controller for personal information collected through this Site.

2. Information We Collect

We collect only the information needed to respond to your business inquiries and operate our website.

We do not knowingly collect sensitive personal data (such as government IDs, payment card numbers, or biometric data). Payments, when applicable, are handled by your bank or a licensed payment processor — we never see or store your full card number.

3. How We Use Your Information

• To respond to your product inquiries and send quotations (PI, MOQ, lead time).
• To coordinate samples, shipments, and after-sales support.
• To improve our Site (which pages are viewed, which videos are watched, in what country).
• To publish UGC (photos/videos you tag us with) on our channels — only with your content.
• To comply with applicable tax, customs, and record-keeping laws.

We do not sell, rent, or trade your personal information. We do not use your information for automated profiling or automated decision-making that produces legal effects.

4. Cookies & Similar Technologies

This Site uses only essential functional cookies and Cloudflare's privacy-friendly analytics (if any). We do not deploy advertising cookies or cross-site tracking pixels. You can disable cookies in your browser; doing so may affect form submission behavior.

5. Third-Party Services

We share data only with the following service providers, each under their own privacy commitments:

• Cloudflare Pages — hosting and CDN (privacy: cloudflare.com/privacypolicy).
• Formspree — inquiry form delivery to our email (privacy: formspree.io/legal/privacy-policy).
• TikTok / ByteDance — when you interact with our TikTok account @benson.foo5, TikTok's own privacy policy applies (privacy: tiktok.com/legal/privacy-policy).
• Meta (Facebook / Instagram) — when you interact with our Facebook page, Meta's privacy policy applies.
• DNSPod / Tencent Cloud — domain registrar (privacy per their respective policies).

We may disclose information if required by law, court order, or to protect our legal rights.

6. Data Retention

We retain inquiry records for up to 24 months after the last contact, then delete or anonymize them. Server logs and Cloudflare analytics are retained per Cloudflare's standard retention windows (typically 30 days for detailed logs, longer for aggregate analytics).

7. International Data Transfers

Our servers are located in Cloudflare's global edge network. If you submit an inquiry from outside mainland China, your data will be routed through Cloudflare's nearest edge and forwarded to our mailbox in Shenzhen, China. By using this Site you understand your data will be transferred to and processed in the People's Republic of China. We apply reasonable safeguards and rely on the standard contractual terms of our service providers.

8. Your Rights

Depending on your jurisdiction (including the EU/UK GDPR, California CCPA/CPRA, Brazil LGPD, and similar regimes), you may have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data (subject to legal retention obligations).
• Object to or restrict certain processing.
• Request portability of your data in a machine-readable format.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with your local data-protection authority.

To exercise any of these rights, contact us at QEGA168@163.com. We will respond within 30 days.

9. Children's Privacy

Our products and Site are intended for adult B2B buyers and operators. We do not knowingly collect personal data from anyone under 16 (or the digital-consent age in your country). Our social media content may be viewed by minors — but we never solicit or store their personal data. If you believe a minor's data has been submitted through our forms, contact us and we will delete it promptly.

10. Security

We use HTTPS (TLS) across the Site, transmit inquiry data via Formspree's secure form endpoint, and rely on Cloudflare's edge security. No method of transmission over the Internet, however, is 100% secure; we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect the change. Material changes will be highlighted on the Site or by email where you have an active business relationship with us.

12. Contact